Job Descriptions:

• Be able to present, promote and sell company products/services.

• Identify opportunities to upsell and cross-sell additional products or services to customers.

• Use product knowledge to make relevant recommendations and increase customer satisfaction.

• Acquire and maintain in-depth knowledge of our confinement food menu, ingredients, dietary requirements and delivery policies.

• Provide updates to customers regarding the status of their deliveries and address any delivery-related concerns.

• Keep up with the market trends and develop marketing strategies to support the business expansion.

• Maintaining positive relationships with clients to ensure future sales and repeat business.

• To be actively involved in the search for business opportunities and new marketing tools to increase sales and ultimately improve the profitability of the Confinement Centre.

• Establish sponsorships and co-branding opportunities with potential business partner.

Job Requirements:

• Diploma in Business, Marketing or equivalent. Prior sales and BD experience is an advantage.

• Excellent interpersonal skills and the ability to handle customer inquiries and complaints with empathy and professionalism.

• Knowledge of confinement food traditions, dietary requirements, and postpartum care is a plus.

• Ability to work in a fast-paced environment and multitask effectively.

• Flexibility to work in shifts, including evenings and weekends, as required.

• Fluency in both English and Mandarin.